- Cancellation & Refund
Cancellation & Refund
What is Keyaleggings.com's Returns policy ?
- Order once placed cannot be cancelled, modified or returned.
- If the order is lost or un-delivered to your preferred location, we will refund the complete order amount including shipping charges.
- If any defect is found in the product such as stains on fabric, torn stitches, defect in fabrics, it should be returned within 10 days of receipt thereof and the order will be promptly re-placed upon receiving the defective goods. Kindly note that damages, incurred due to neglect, improper usage or application at your end, will not be covered under our Returns Policy. Replacement of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition.
How will I receive my Refund ?
- If the payment was made by Credit Card/Debit Card or Net-Banking, we can either reverse credit to the Credit Card/Debit Card or credit your Net-Banking account.
- If it suits your convenience, we can send "PAYABLE AT PAR" cheques for the refund amount.
How long will the refund process take ?
- Refund MethodRefund Receipt Time (After Initiation)
- At par Cheque's 7-10 business days
- Bank Transfer/NEFT 1-2 business days
- Debit Card 5-7 business days
- Credit Card 5-7 business days
How do I return a product for replacement?
- Place your item in its original packaging.
- Please make sure you insert the original invoice in the packaging.
- Courier the product to us at: 23, Circus Avenue, 6th Floor, Kolkata - 700017
Do you provide a pick up from home in case I want to return a product?
Where do I return my product?
23, Circus Avenue, 6th Floor, Kolkata - 700017
+91 33 6607 1913